Customer Service

We treat our employees well, and they repay us with superior customer care. Our strong team environment ensures that everyone at Giles delivers the best possible result for customers. Here, great customer service means:

• When you call Giles, the person on the other end of the phone is experienced and knowledgeable.
• The representative who takes your call makes sure you’re totally satisfied. Even if that means changing an order, a delivery location or a ship date, or arranging for customized packaging.
• Your Giles representative understands the requirements of your business as it relates to magnesium sulfate. If you need a center unload tank car, but forget to mention it, chances are your Giles customer service representative will remember to ask.

If you have ideas on how we can improve our products and services, let us know. Total customer satisfaction is our number one goal.